Do not share logins!

Due to increased security measures we have limited logins to a single user at a time per device.  Secure logins are now limited and concurrent logins on multiple devices are blocked.  Please create an additional user login if you have Read more ›

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Why a successful CRM needs strategy

As suppliers and customers communicate with your company across more services, it’s vital to be able to access this information, but integrating so many diverse touch points can be time-consuming and complex. As a result, rather than the traditional feature-based Read more ›

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Managing the Customer Experience

CRM is about marketing and sales, while CE is about being accessible, anticipatory, proactive and engaging across the end-to-end customer lifecycle. There are four process actions and four technology requirements that must be in place to enhance the CE and Read more ›

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SoftLabs Selects CRM from FreeCRM.com

FreeCRM.com automates sales and lead management for an information technology SMB. San Francisco, CA (PRWEB) March 05, 2013 FreeCRM.com, the world’s number one CRM cloud service for customer relationship managementwith over 280,000 subscribers worldwide today announced that SoftLabs, a leader in information technology and communications with Read more ›

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Huawei Selects CRM from FreeCRM.com

FreeCRM.com powers financial services division of Huawei San Francisco, CA (PRWEB) December 10, 2012 FreeCRM.com, the world’s most popular cloud based CRM with over 275,000 customers worldwide today has announced that the Enterprise Sales division of Huawei has selected its Read more ›

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CRM from FreeCRM.com Powers Aqua-Hot Heating Systems

Comprehensive CRM automates Sales, Marketing, Field Service and Operations. San Francisco, CA (PRWEB) December 07, 2012 FreeCRM.com, the world’s most popular cloud based CRM with over 275,000 customers worldwide today has announced that Aqua-Hot Heating Systems, the leader in hydronic heating systems forrecreational vehicles, commercial vehicles and custom Read more ›

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Costco Wholesale utilizes CRM from FreeCRM.com for Superior Value

FreeCRM.com helps track major B2B partnerships for the Wholesale Division San Francisco, CA (PRWEB) November 12, 2012 FreeCRM.com, the world’s most popular SAAS / Cloud CRM with over 270,000 customers worldwide has announced that Costco Wholesale Corporation has selected FreeCRM.com to track its business-to-business wholesale division’s partnerships and affiliate Read more ›

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Booz Allen Hamilton Chooses CRM from FreeCRM.com

CRM Powers Strategy and Change Management Consulting at Booz San Francisco, CA (PRWEB) October 25, 2012 FreeCRM.com, the world’s most popular cloud based CRM with over 268,000 customers worldwide today has announced that Booz Allen Hamilton’s Strategy and Change Management Consulting (http://www.boozallen.com) group has Read more ›

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Jewish Community Federation Deploys FreeCRM.com

FreeCRM.com provides nonprofits with powerful CRM for fundraising. San Francisco, CA (PRWEB) October 24, 2012 FreeCRM.com, the world’s most popular cloud based CRM with over 268,000 customers worldwide today has announced that the Jewish Community Federation and Endowment Fund (http://www.jewishfed.org/) has deployed FreeCRM.com to empower Read more ›

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Dollar General Deploys FreeCRM.com

FreeCRM.com now has over 268,000 CRM customers worldwide and growing San Francisco, CA (PRWEB) October 22, 2012 FreeCRM.com, the world’s most popular cloud based CRM with over 268,000 customers worldwide today has announced that FreeCRM.com Professional edition has been deployed by Dollar Read more ›

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SMS Alerts, Campaigns

We invite everyone to try out the SMS alerts and campaigns, free of charge through December 31, 2010.  You can purchase credits for SMS free of charge so start testing SMS alerts and campaigns today. Pricing for SMS messages and Read more ›

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Site Speed Enhancements

We have scheduled the site speed enhancements to be implemented Wednesday night, 9 PM Pacific – 12 Midnight to address slowdowns. This enhancement will restore the site speed problems observed following the 8.19.2010 incident.

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Upgrading SMS Gateway

We are upgrading the SMS gateway to a more reliable carrier.  The SMS reminders and campaigns will be offline / non-functional until the new gateway and carrier are set up this week.  Thank you for your understanding as we strive Read more ›

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FreeCRM Support Site

We’re happy to introduce our new dedicated support site at http://support.freecrm.com! The new support site completely replaces our old support system and built-in FAQ section. It will enable us to better track all support cases and respond to them in Read more ›

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Email Campaigns

When you send out an email campaign the emails are all queued up from all accounts and sent together by order received. This means that there might be a delay between the time you click “Mailout” and the time the Read more ›

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Sync now supports SSL Only

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We have discontinued synchronization in plain-text: you can now only synchronize using an SSL connection, which is more secure. All sync clients must be configured to use the following SSL URL: https://sync.freecrm.com:8443/sync4j/sync For instructions on setting up the FreeCRM sync Read more ›

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About our release cycle

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Traditionally, software houses working on a product have a fixed release cycle every certain period of time, for example every 6 months. Any bugs found with the product between those release cycles are either dealt with by issuing a hotfix Read more ›

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Welcome!

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Hello and welcome to the FreeCRM blog! We decided to jump the wagon and setup our own weblog as means to communicate with our users, publish release notes, tips, help and whatever else comes to mind. Your CRM homepage will Read more ›

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